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Return Policy

SHIPPING WITHIN DELHI (150/-)

24 HR DISPATCH TIME
We aim to dispatch all orders within 24 hours.
 
3-5 WORKING DAYS DELIVERY TIME


Orders will be delivered in 3-5 business days. On rare occasions there might be a delay in delivery. Your patience & understanding is greatly appreciated.

EXCHANGES & RETURNS 

We offer 10 DAYS hassle free exchanges & returns from the date of delivery.
All Cash on delivery orders are eligible for only 1 time size exchange/product exchange. Only for prepaid orders, returns & 100% refunds are eligible.

PLEASE NOTE:


1. We will only accept our articles that are returned in their original packaging, are unused, unwashed and undamaged with all tags intact.
2. Customer needs to mail us about exchange/return within 10 days from the date of delivery. We would not be able to carry out the exchange/return if the mail is sent after 10 days from the date of delivery.
3. In case, your pin-code is not serviceable by the courier company for reverse pickup you will have to bear the courier charges and send us back the product yourself.
4. Please do not accept a delivery if the packaging is not properly sealed or open.
5. Items sold under any kind of sale/offers are eligible for only 1 time size exchange whether it's a COD or a pre-paid order
6. If an exchange needs to be done more than once the customer will have to bear the charges of the shipping cost.
7. A prepaid order once opted for exchange is not eligible for refund. 

Email: connect@msvvalumni.com

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